Support

Adopted by the seller on 7 October 2026. Version paid-beta-eur12-vat19-immediate-checkout-2026-10-07.

Quoc Anh Nguyen, Südparkallee 15, 81379 München, Germany

The seller is the initial support and incident owner. Response target: acknowledge within two business days and handle active billing/security incidents promptly.

Open an authenticated support, export or deletion request. These requests remain available after expiry and during payment/refund recovery.

Export target: five business days, with product JSON, Markdown and original attachments. Deletion remains pending until stopped collection, revoked sessions/links/tokens, scoped erasure, processors and backup expiry are confirmed.

Offer and data retention

Germany initially.
EUR 12/month including 19% VAT (EUR 10.08 net + EUR 1.92 VAT). Registration and VAT identification details have not been supplied.
Fixed inactive-account retention, active-deletion completion and backup-expiry periods have not been specified. Deletion remains pending until the required steps are confirmed.

Support contact: info.quoc.nguyen@gmail.com. Signed-in owners can create a real request in Account & Billing.